- A high degree of professional skill and ability.
- A comprehensive examination, diagnosis and explanation of our findings.
- The development of treatment alternatives and an explanation of the costs and benefits of each so each patient can make an informed decision in selecting treatment that is most appropriate to his or her individual needs, means and desires.
- Integrity to perform all services to the best of our knowledge and ability.
- That we studiously keep abreast of progress in dental sciences and follow current best practice.
- One year guarantee on material failure on all restorative work.
In return we expect from our patients the following:
- Your cooperation in making and keeping appointments. Should it be necessary to change an appointment we require at least 24 hours notice.
- We do make a nominal charge for missed appointments, but it is never our wish to do so.
- Your health and comfort are our primary concerns. Please let us know of any condition requiring special attention or any changes in your health during treatment.
- If any problem should arise, at any time, please inform the Dentist, Practice Manager, or an appropriate staff member so we may have the opportunity to resolve the matter.
Financial Policies:
- Treatment plans are presented to all patients before any work begins.
- We consult with our patients so that the various options for treatment and the likely costs are discussed and agreed prior to commencement. If at any time it is necessary to change the treatment plan and additional charges or credits are applicable, this is explained to the patient and agreed to before treatment is continued.
- Our patients understand that in order to deliver optimum dentistry, we must maintain our office on sound business principles. Therefore, we inform our patients of our financial policies at the very beginning of our relationship to avoid any misunderstandings. We accept major credit cards, cash and personal cheques.
- Payment for each appointment is due at the time the service are rendered.
- Extended payment plans are available for qualified individuals for subsequent treatment under our interest free financial plan for amounts over £750.00.
